Overview: this workshop is tailored individually for each Client and covers all areas of internal quality auditing, from the planning stage, through to conducting the audit and follow up action, in line with ISO 9001:2008, ISO 14001:2004 or OHSAS 18001:2007.
- Overview of Quality/Environmental/Occupational Health and Safety Management Standard
- The process approach to auditing
- Planning and preparing for an audit
- Developing checklists
- Human aspects of auditing
- Performing an audit
- Reporting findings and non-conformities
- Follow-up action
- Carrying out practice and live audits
Learning outcomes: gives auditors the confidence to perform successful internal quality audits, required for the effective maintenance and continual improvement of each organisation's management system.
Overview: to familiarise managers and employees with the requirements and benefits of the chosen management system in the context of their organisation.
Learning
outcomes:
to become familiar with key concepts of managemetn systems, have a sound
understanding of its ethos and approach, and be able to apply this to the
company's management system.
Overview: a tailored workshop designed to instruct the Management Representative in the management and content of your company's system. Pays particular attention to developing the system in the organisational context of the client.
- Role and responsibilities: the remit of the Management Representative
- Administration and management of the management system
- Continual improvement and the management system: what can and cannot be changed
- The management review
- Managing the internal audit schedule and auditors
- Preparing for the external assessment
Learning outcomes: to develop an in-depth understanding of the management systen, helping them embrace the concepts of continual improvement, customer focus, environmental perofrmance and/or healyh & safety. Offering helpful hints and tips, it will give them the confidence to develop a more streamlined system, whilst addressing the requirements of each Standard.
